Privacy Policy

Last Updated: November 13, 2025

Awarious Technology Solutions Pvt Ltd ("ReviewsPortal," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reviewsportal.io and use our services.

By accessing or using ReviewsPortal, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

Create an account: Name, email address, username, password
Submit reviews: Review content, ratings, product/service usage information
Post Q&As: Questions, answers, and related content
Request quotes: Name, email, phone number, company information, project requirements
Contact us: Name, email, phone number, message content
Subscribe to newsletter: Email address, preferences
Participate in surveys: Survey responses and feedback

1.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information:

Device Information: IP address, browser type and version, device type, operating system
Usage Data: Pages viewed, time spent on pages, click patterns, search queries, products/services viewed
Location Data: General location based on IP address
Cookies and Tracking: Cookie identifiers, web beacons, analytics data (see our Cookie Policy)

1.3 Information from Third Parties

We may receive information about you from:

Analytics Providers: Google Analytics, Google Search Console
Social Media: If you interact with us on social media platforms
Vendors: When vendors respond to your quote requests
Public Sources: Publicly available information about products and services

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Maintain Our Services

Create and manage your account
Process and display your reviews, ratings, and Q&As
Connect you with service providers when you request quotes
Respond to your inquiries and provide customer support
Send transactional emails (account verification, password resets, etc.)

2.2 To Improve Our Services

Analyze usage patterns to enhance user experience
Develop new features and functionality
Conduct research and analytics
Test and optimize our platform performance

2.3 For Marketing and Communications

Send newsletters and updates (with your consent)
Provide personalized content and recommendations
Notify you about new products, services, and features
Conduct surveys and gather feedback

2.4 For Business Operations

Process payments from vendors for promotional services
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations and enforce our terms
Protect our rights, property, and safety

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 With Service Providers (Quote Requests Only)

When you submit a quote request, we share your contact information and project details with the relevant service providers so they can respond to your inquiry. We only share information necessary to fulfill your request.

3.2 With Third-Party Service Providers

We work with trusted third-party service providers who perform services on our behalf:

Analytics providers (Google Analytics, Google Search Console)
Cloud hosting and storage providers
Email service providers
Payment processors
Customer support tools

These providers are bound by confidentiality agreements and are only permitted to use your information to perform services for us.

3.3 For Legal Reasons

We may disclose your information if required by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.

3.4 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the successor entity.

3.5 Public Information

Content you post publicly on our Site (reviews, ratings, Q&As, comments) will be visible to other users and may be indexed by search engines.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: Retained while your account is active and for a reasonable period after deletion
Reviews and Q&As: May be retained indefinitely to maintain platform integrity, even after account deletion (anonymized if requested)
Analytics Data: Retained according to our analytics providers' policies (typically 26 months for Google Analytics)
Communication Records: Retained for customer support and legal compliance purposes

5. Your Rights and Choices

5.1 Access and Portability

You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used format.

5.2 Correction and Update

You can update your account information at any time by logging into your account settings. If you need assistance, contact us at support@reviewsportal.io.

5.3 Deletion (Right to be Forgotten)

You can request deletion of your account and personal information. Note that we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention). Public content like reviews may be anonymized rather than deleted.

5.4 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your email preferences in your account settings.

5.5 Cookie Management

You can control cookies through your browser settings. See our Cookie Policy for more details.

5.6 Do Not Track

Some browsers have "Do Not Track" features. We currently do not respond to Do Not Track signals, but we respect your privacy preferences.

6. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to Access: Request confirmation of whether we process your data and obtain a copy
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your data under certain circumstances
Right to Restrict Processing: Request limitation of processing under certain conditions
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
Right to Lodge a Complaint: File a complaint with your local data protection authority

Legal Basis for Processing: We process your data based on consent, contract performance, legal obligations, and legitimate interests.

7. CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request disclosure of categories and specific pieces of personal information collected
Right to Delete: Request deletion of personal information we collected from you
Right to Opt-Out: Opt out of the sale of personal information (Note: We do not sell personal information)
Right to Non-Discrimination: Exercise your rights without discriminatory treatment

To exercise these rights, contact us at support@reviewsportal.io. We will respond within 45 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Encryption of data in transit (HTTPS/SSL)
Encryption of sensitive data at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Employee training on data protection and privacy
Secure development practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. International Data Transfers

Our servers are located in India. If you access our services from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses approved by relevant authorities.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Third-Party Links and Services

Our Site may contain links to third-party websites, products, and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a new "Last Updated" date.

If we make material changes, we will notify you by email (if you have provided your email address) or through a prominent notice on our Site before the changes become effective.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Awarious Technology Solutions Pvt Ltd

Data Protection Officer: privacy@awarious.com

Customer Support: support@reviewsportal.io

Phone: +91 84548 60085

Address: F3, Plot 218, Atrium Spring Meadows,
Ram Nagar 3rd St, Valasaravakkam, Chennai, Tamil Nadu 600042, India

Website: www.awarious.com

We will respond to your requests within a reasonable timeframe, typically within 30 days (or as required by applicable law).